ci666's Privacy Policy — Your Information Is Safe with Us

0 Introduction

ci666 ("we", "our", "platform") operates a trusted online entertainment platform for users in Bangladesh. When you register, log in, or use any service on ci666, you share certain personal information with us. This privacy policy explains the purposes for which we collect that information, how we store and process it, and what your rights are.

By reading this policy, you will understand how much ci666 values your privacy. We protect your information using SSL encryption and the highest security standards.

1 What Information We Collect

ci666 may collect the following types of information:

Personal Identification Information

• Full name and date of birth (for age verification — for users aged 21+ only)
• Mobile number and email address
• National ID card or other identity document details (where applicable)

Financial Transaction Information

• Records of deposits and withdrawals made via bKash, Nagad, or Rocket mobile wallets
• Transaction amounts and timestamps
• Mobile wallet number (not card or bank account numbers)

Platform Usage Information

• Gaming history and betting activity
• Login time, device type, and IP address
• Browser type and operating system information
• Site access time and session duration

Communication Information

• Content of messages sent via live chat or email
• Details of support requests and their resolution records

2 How We Collect Information

ci666 collects information in the following ways:

Information Provided Directly

Information you provide when filling in a registration form, creating an account, or contacting the support team is collected directly.

Automatically Collected Information

When you use the ci666 website, certain information is automatically recorded through cookies, web beacons, and similar technologies. This includes your IP address, browser details, and your navigation patterns.

Through Third Parties

Transaction-related information may be received from mobile financial service providers such as bKash, Nagad, or Rocket for payment verification. Limited information may also be obtained from fraud prevention services.

3 Purposes for Using Information

ci666 uses collected information for the following lawful purposes:

• Account Management: Registration, identity verification, and ensuring account security.
• Service Delivery: Managing your gaming activity and processing deposits and withdrawals.
• Customer Support: Providing assistance via live chat or email and resolving complaints.
• Security & Fraud Prevention: Preventing unauthorized access, fraudulent activity, and cyberattacks.
• Responsible Gaming: Identifying excessive playing patterns and providing assistance to users.
• Legal Compliance: Retaining information to comply with applicable laws and regulations.
• Platform Improvement: Analyzing user experience to improve service quality.
• Communications: Sending important updates, policy changes, or account-related notifications.

4 Information Sharing & Disclosure

ci666 may share your information with third parties in specific circumstances and under strict controls:

Service Provider Partners

Limited information may be shared with trusted service providers for payment processing (bKash, Nagad, Rocket), technology services, and cybersecurity. These partners may only use the information for the designated task and may not use it for their own purposes.

Legal Obligations

We may be required to disclose information by court order, a legitimate request from a regulatory authority, or the requirements of applicable law. In such cases, we will attempt to notify you in advance, if legally permitted.

Security & Fraud Prevention

Information may be shared with the relevant authorities when necessary to ensure account security or investigate fraudulent activity.

Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will give users advance notice.

5 Data Security Measures

ci666 applies industry-standard security measures to protect your information:

• SSL/TLS Encryption: Every data transmission takes place through encrypted channels, preventing third parties from intercepting information.
• Encrypted Storage: Sensitive information stored on servers is kept in encrypted format.
• Access Controls: Only authorized personnel may access specific information, and this is strictly monitored.
• Firewall & Security Monitoring: Round-the-clock monitoring is in place to detect and prevent unauthorized access attempts.
• Regular Security Audits: Regular security testing is conducted to identify and address system vulnerabilities.
• Two-Factor Authentication: A two-factor verification system is in place to provide additional security when accessing your account.

However, no method on the internet is one hundred percent secure. We work to ensure the highest level of protection, but a complete guarantee of security is not possible. Keep your account password confidential and immediately notify our support team if you notice any suspicious activity.

6 Data Retention Period

ci666 retains your personal information for as long as it is needed to provide the service or as required by law. Retention periods may vary for different types of information:

• Account Information: For as long as the account is active and for a set period after closure.
• Financial Transaction Records: For the period required under financial regulations.
• Support Communications: For a reasonable period after the issue is resolved.
• Cookies & Analytics Data: Typically up to 12 months or the browser session.

When the designated period ends, information is securely deleted or anonymized.

7 Cookies & Tracking Technologies

The ci666 website uses cookies and similar technologies. These are stored as small data files in your browser.

Essential Cookies

These cookies are necessary for the basic functionality of the site — such as maintaining login sessions and security verification. Disabling them will prevent the site from working properly.

Analytical Cookies

Used to understand how the site is used and to improve services. This information is analyzed in anonymous, aggregated form.

Cookie Controls

You can reject or delete cookies by changing your browser settings. However, disabling certain cookies may cause some site features to stop working.

8 User Rights

As a ci666 user, you have several rights over your own personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in the information we hold about you.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to Object to Processing: In certain cases you may object to the processing of your information.
• Right to Withdraw Consent: For information processed on the basis of consent, you may withdraw that consent at any time.
• Right to Close Your Account: You may request to close your ci666 account at any time.

To exercise these rights, contact our support team via live chat or email at [email protected]. We will process your request as quickly as possible after verifying your identity.

9 Children's Privacy

ci666 is an adults-only platform. Only those aged 21 or over may use this platform.

We do not knowingly collect personal information from anyone under the age of 21. Age is verified at the time of registration. If we are informed that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

10 Third-Party Websites

The ci666 platform may occasionally reference third-party services (such as payment service providers). These third parties have their own privacy policies, and ci666 is not responsible for those policies.

You are advised to read the privacy policy of any third-party service before using it.

11 Policy Changes

ci666 may update this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:

• By updating the date on this page.
• By displaying a notice on the platform.
• By sending a notification to your registered email address where necessary.

If you continue to use the platform after changes are made, you are considered to have agreed to the updated policy. You are therefore advised to review this page regularly.

12 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team. Our Bengali-speaking support team is available 7 days a week, 24 hours a day.

We will respond to your request as quickly as possible after verifying your identity. All information-related requests are handled with confidentiality.